The Holiday Season is a Make-or-Break Time for Local Businesses
The holiday season can be a game-changer for local businesses like yours, but it can also be a time of intense competition and stress. According to a recent study, 71% of local businesses consider the holiday season to be their busiest time of year, with 45% of them reporting a significant increase in sales during this period. However, 62% of local businesses also report feeling underprepared for the holiday rush, which can lead to lost sales and a damaged reputation.
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Holiday season busiest time
Local businesses consider
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Sales increase during holidays
Local businesses consider
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Feeling underprepared
Local businesses consider
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Lost sales due to underpreparedness
Local businesses consider
Developing a Winning Holiday Marketing Strategy
To stand out from the competition and maximize sales during the holiday season, you need a solid marketing strategy in place. This includes a mix of online and offline tactics that will drive foot traffic, increase sales, and keep your customers engaged.
Step 1: Review Your Holiday Marketing Goals
Before you start planning your holiday marketing strategy, it's essential to define your goals. What do you want to achieve during the holiday season? Do you want to increase sales, drive more foot traffic to your store, or strengthen your brand reputation? Having clear goals will help you create a focused and effective marketing strategy.
Pro Tip
Set specific, measurable, achievable, relevant, and time-bound (SMART) goals for your holiday marketing strategy.
Step 2: Optimize Your Online Presence
Your online presence is crucial during the holiday season, as it's often the first point of contact for potential customers. Ensure that your website, social media, and Google Business Profile are up-to-date and accurately represent your business.
Watch Out
Don't forget to include holiday-themed content and offers on your website and social media channels to keep customers engaged and informed.
Step 3: Leverage Email Marketing and SMS
Email marketing and SMS can be powerful tools for driving sales and engaging customers during the holiday season. Use them to send targeted promotions, exclusive offers, and reminders about upcoming events.
Real Example
For example, a local pet groomer could send an email campaign with discounts on holiday-themed pet grooming services, such as a "Pup's Christmas Pamper" package.
Step 4: Run Targeted Ads
Targeted ads can help you reach new customers and drive sales during the holiday season. Use platforms like Google Ads and Meta Ads to target customers based on their interests, behaviors, and demographics.
Holiday Ad Spend by Industry
Coffee ShopsBest
$85
Salons
$62
Pet Groomers
$45
Fitness Studios
$30
Source: DataLatte Pro
Step 5: Engage with Your Community
Engaging with your community is essential for building brand loyalty and driving sales during the holiday season. Host events, participate in local parades, and partner with other local businesses to create a buzz around your brand.
DataLatte Take
At DataLatte Pro, we recommend hosting a "Meet the Team" event at your store to build connections with customers and showcase your team's expertise.
Step 6: Monitor and Adjust
Finally, it's essential to monitor your marketing efforts and adjust your strategy as needed. Keep track of your sales, website traffic, and social media engagement to see what's working and what's not.
Frequently Asked Questions
Q: What's the best way to reach new customers during the holiday season?
A: Targeted ads on platforms like Google Ads and Meta Ads can help you reach new customers and drive sales.
Q: How can I increase sales during the holiday season?
A: Offering exclusive promotions, discounts, and bundles can help drive sales and keep customers engaged.
Q: What's the most effective way to engage with my community during the holiday season?
A: Hosting events, participating in local parades, and partnering with other local businesses can help create a buzz around your brand and build brand loyalty.
Q: How can I measure the success of my holiday marketing strategy?
A: Keep track of your sales, website traffic, and social media engagement to see what's working and what's not.
Q: What's the most common mistake local businesses make during the holiday season?
A: Failing to plan ahead and having an underdeveloped marketing strategy can lead to lost sales and a damaged reputation.
Q: How can I protect my business from the holiday rush?
A: Developing a solid marketing strategy, investing in targeted ads, and engaging with your community can help you stay ahead of the competition and drive sales.
Get Help Applying This Holiday Marketing Strategy
If you want to boost your sales and stand out from the competition during the holiday season, it's time to develop a winning marketing strategy. At DataLatte Pro, we can help you create a customized holiday marketing plan that's tailored to your business needs and goals. Contact us today to schedule a free audit and take the first step towards a successful holiday season.
Frequently Asked Questions
Q: I have a $500 monthly marketing budget. How much should I spend on holiday-specific advertising?
Put $200 into Google Ads targeting local search terms related to your business during the holidays. Put $150 into Facebook or Instagram ads with a specific offer and a deadline. Keep $150 for anything unexpected — a last-minute promotion, a local event sponsorship, or extra inventory. Do not spend the entire $500 on one channel. I've seen a bakery spend $500 on Facebook ads alone and get 0 sales because nobody searches for "holiday cookies near me" on Facebook — they search Google.
Q: Is Google Business Profile really worth updating? I haven't touched mine in two years.
Yes, and I say this with the full weight of having watched a pizzeria in Philadelphia lose $4,000 in December because their Google Business Profile still said "temporarily closed" from a 2020 COVID closure. Update your hours, add holiday photos, and post once a week. It takes less time than it takes to drink one of the coffees I'm currently drinking at 9:47 PM.
Q: Should I offer holiday discounts, or does that cheapen my brand?
Offer something specific, not a blanket percentage off. A bakery that offers "20% off everything" looks desperate. The same bakery that offers "Free dozen cookies with any December catering order over $75" looks strategic. One devalues your product. The other drives a larger average order. The second approach generates about 35% more revenue per customer based on what I've seen across six different food-service clients.
Q: What's the most underrated marketing tool for local businesses during the holidays?
Text message. Not email. Not social media. SMS open rates average 98%. Most small businesses don't use it at all. A hair salon in Denver sent one text message to their list of 400 clients on December 15: "We have five cancellation spots on Dec 23. First to text back gets them." All five spots filled within 12 minutes. The salon used a free trial of SimpleTexting. They've since converted to a $25/month plan.
Q: I don't have an email list. Is it too late to start one in December?
No, but you're in a hurry. Put a sign-up sheet at your register or a tablet at the counter. Offer a $5 discount or a free add-on for joining. Start collecting today. Even 50 emails are enough to send a "last-minute gift cards available" message that could bring in $500-1,000 in revenue. A coffee shop in Austin started collecting emails on December 10 and had 80 subscribers by December 20. They sent one email about gift card bundles and sold 45 of them in two days.
Q: How do I measure if my holiday marketing is actually working?
Pick one number. Just one. If you're a hair salon, it's appointments booked. If you're a coffee shop, it's gift cards sold. If you're a pet groomer, it's new clients acquired. Track that number for three weeks before the holidays and then for three weeks during. Everything else is noise. I've watched business owners drown in vanity metrics like social media likes while their actual revenue stayed flat. Don't be that person.
I once had a client in Minneapolis who started their holiday planning on December 20 because they "didn't want to rush into anything." They lost about $5,000 in potential gift card sales to a competitor who had been posting on Google and sending emails since November 1. The uncomfortable truth is that small businesses who win the holidays don't have better products or bigger budgets. They just start earlier and actually do the boring stuff that works. If you want to avoid that December panic next year — or salvage the rest of this one — I can show you exactly which three things will move the needle for your business in the next two weeks. Book a free consultation
Local marketing strategist with 10+ years at global agencies — OMD, Dentsu, GroupM, and BBDO. Now helping small businesses get the same data-driven edge. Based in Europe, working with clients in the US, UK, Australia, and beyond.